We are committed to providing users with a safe and convenient shopping experience. If you are not satisfied with your purchase, you can apply for a return under the following conditions:
I. Return Period
Users can apply for a return within 30 days of receiving the goods. Applications submitted after this period will not be accepted.
II. Return Conditions
Returns are accepted in the following situations:
The product has quality issues.
The received product does not match the order description.
The product is unused and its packaging is intact.
Used or damaged products may affect the return processing outcome.
III. Refund Processing Time
After confirming the returned goods are correct, we will process the refund within 3 days. The exact arrival time may vary slightly depending on the payment method.
IV. Return Process
Submit a return request
Customer service review and confirmation
Send the goods back as instructed
Receive and inspect the returned goods and process the refund
V. Precautions
Please ensure the returned goods are in their original packaging
Attach order information for verification
Unauthorized returns may not be accepted
Due to ongoing losses, the merchant has decided to clear out inventory at a loss. We will still strive to ensure a smooth return process and protect users’ basic rights.